Frequently Asked Questions

• How much does it cost to register a domain?

• What is the procedure to register a domain?

• I want to register a domain, but it's not available, even though it's expired.

• Can I get a receipt for domain name registration?

• Can I pay via any method other than credit card for domain name registration.

• I tried to register/transfer a domain, and it didn't go through, but it looks like I was charged?

• What is a CVV2 number?

• How can I change my DNS information?

• How do I do URL-forwarding?

• How do I do email-forwarding?

• How do I transfer my domain from another registrar?

• I bought my domain with another registrar, can I renew it with you?

• I paid for a domain transfer, but I had to renew it with my prior registrar

• I got the transfer approval email, but when I clicked on the link, it came..

• When I tried to approve my transfer, it said "Warning, your ID is invalid

• How can I check the status of my transfer?

• I didn't receive the admin approval email. Can I resend it?

• My transfer got denied by my previous registrar. Can I resubmit it?

• How do I renew my domain?

• How do I disable renewal notices for my domain and let it expire?

• I lost my username and/or password. How can I retrieve it

• Can I register new nameservers in your system?

• How can I change the registrant info? How can I sell my domain to someone

• How do I change my admin, billing, or technical contact?

• Do I have to use my home address in my contact information?

• How do I update the information in my account?

• Can I change my password?

• My default email address is incorrect. How can I update it?

• I need to create a new account. How do I do that?

• I have more than one account. Can I merge them all into one?

• I made a change to my DNS. How come it doesn't show up yet?

• How can I find out the WHOIS information for a domain?

• What is Domain name redemption policy?

• DOMAIN LOCK

• How to retrieve domain lock security answer